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FAQ

Do you accept prepaid credit cards?
Yes, we also accept prepaid and rechargeable cards, as long as they are enabled for online payments.
Which payment methods do you accept?
You can choose the option you prefer among:
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Credit and debit cards (Visa, Mastercard, Maestro)
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Prepaid cards
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PayPal
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Klarna – Pay in 3 interest‑free instalments
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Cash on delivery (where available)
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Bank transfer
All payments are protected by certified security systems.
How does Klarna work?
With Klarna you can split your purchase into 3 interest‑free instalments. You pay the first instalment at checkout, and the next two every 30 days. Just select Klarna at checkout and follow the quick guided steps.
What are the average delivery times?
Shipping is fast and fully trackable:
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24/48 hours within Italy
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3–5 business days for islands or remote areas
You will receive the tracking link as soon as your order is shipped.
Can I track my order?
Absolutely. Once your parcel is shipped, you will receive an email with the tracking link to follow every step of the delivery.
How do I choose the right size?
Each product page includes an updated size guide.
If you’re unsure, feel free to contact us — we’ll help you find the perfect fit.
How can I contact you?
You can reach us via:
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Email
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WhatsApp
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Contact form on our website
We always reply as quickly as possible.







